About Us

A Little Words About Us

Who we are

Bristol Airport Taxi is not to offer our customers with just
another Taxi alternative… but with more than just
that.

We want to offer our clients with an experience worth
remembering, a service that meets their needs and
ultimately, a product they can depend on.

Book with us today and experience Bristol Airport Taxi.

With over 20 years’ experience in the Bristol Taxi/ private transfer business, we believe in offering a product that meets your expectations, but doesn’t tear a hole in your pocket. If you ever need a Bristol Taxi, a journey from Bristol to Bath, Taxi to Cardiff or a trip to Bristol to anywhere in the UK, be sure to count on us. Want to find out more?

founded

students

FAQ'S

MEET AND GREET
With any airport, port or train station pickup, you will automatically have included meet and greet, which means that one of our drivers will be waiting for you at the designated location (see pickup points* for more info) with a name board on display. You will also have all your driver/vehicle details provided prior to the journey.

PARKING AND WAITING TIME With each and every airport and port pickup, you have included in the price 45 mins of free waiting and parking time. What this means is that starting from the actual scheduled pickup time (see flight tracking* and meet & greet* for more info), you have 45 mins on top, which should cover you for any delays occurred with luggage or passport control.

Pre-booked journey... Due to the high demand, we always advise our customers to book in advance. You are getting the best price by doing so and you can avoid the disappointment of not being able to find a car with us when you need it the most. Be one step ahead and let us help you plan your transfer in advance.

FLIGHT TRACKING.. All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (T&C’s apply). What this means in simpler terms… you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30mins (actual landing time + 30mins = pickup time). Remember, you also have 30 mins free parking and waiting time on us after this!

Cancellation and refund policies... Pre-paid bookings will be refunded in maximum of 10 working days from the moment of cancellation. It can then take up to a further 4 working days for the funds to be credited and reach your account. If a booking is cancelled less than 24 hours before the scheduled pick-up time, there will be a cancellation fee applied, which depends on the time we were informed… – More than 24 hours before pick-up time = no charge applied / full refund; – Between 24 and 3 hours before pick-up time = 30% of journey price; – Between 3 hours and up to the pick-up time = 50% of the journey price; – Once the journey has commenced (driver on the way) = 100% of journey price; If you booked a journey for the wrong date/time but failed to inform us = 50% of the journey price is to rebook. If you double booked with a different company, but failed to inform or cancel the journey with us = 50% of the journey price + parking/waiting fee. If you have booked a journey with us, but did not turn up, we will require a cancellation fee to be paid, for time wasting = 50% of journey price + parking/waiting fee. If your flight is cancelled, you will be given the option to receive a full refund or reschedule your journo If your flight is diverted to a different airport than the one you were due to land at, you will be given the option to receive a full refund or reschedule your journey from the new airport (if a price difference occurs, you will have to pay this). We will require proof of flight cancellation to qualify for a full refund (if the journey was cancelled less than 24 hours before pick up).

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